Warranty

Lavaner heaters are engineered for professional-grade reliability and energy efficiency, designed for demanding environments, they prioritize long-term durability and consistent performance to support customers’ needs.

Core to our design are industry-leading components like Kyocera ceramic glow plugs—trusted by global manufacturers—coupled with brushless motors that ensure extended service life with minimal maintenance.

Advanced software, refined through years of real-world testing, optimizes combustion efficiency and adapts to varying environments, while smart control interfaces (remote-enabled) simplify operation for both installers and end-users.

Absolutely. We specialize in tailoring heating solutions to your exact requirements. Our customization options include:

Physical Adaptations: Adjustable wiring harness lengths, ducting configurations, and vent designs to match spatial constraints or aesthetic preferences.

Branding Flexibility: OEM-ready units with your logo, labels, and packaging for effortless brand alignment.

System Compatibility: Voltage adjustments, mounting brackets, and control interfaces optimized for your target models.

Every unit undergoes rigorous quality checks at multiple stages, from material sourcing to final assembly. Our factory employs precision manufacturing technologies and adheres to strict ISO-certified processes to guarantee consistency and compliance with international standards.

Standard orders typically ship within 30 business days after confirmation. For customized projects, timelines vary based on complexity—we’ll provide a clear schedule upfront and maintain transparent communication throughout.

Lavaner heaters meet CE & UKCA certifications and are designed to comply with regional safety and emissions regulations. If you require specific certifications for your market, contact our team for details.

We provide technical manual, and product training. Due to geographical limitations, after-sales support for end-customers must be handled locally by distributors. We focus on equipping distributors with necessary resources for local service.

We typically recommend Incoterm EXW (factory pickup by customers), as international logistics regulations vary significantly by destination. Customers or their nominated freight forwarding agents are responsible for arranging pickup and shipping from our factory. For special requirements where shipping assistance is needed, flexible options may be available depending on specific circumstances—please email [[email protected]] for case-by-case solutions.

Lavaner provides a 2-Year Warranty to dealers starting from the date of receipt. Warranty services are managed locally by authorized Lavaner dealers.

For each confirmed defective part covered under warranty, Lavaner will provide the dealer with two corresponding replacement parts:

One is for the dealer to repair or replace the defective part.

Another one is provided as compensation for the dealer's labor costs incurred in diagnosing the issue and performing the warranty service.

Simply submit an inquiry via our contact form or email [[email protected]]. We’ll respond within 3 business days to discuss pricing, samples, and partnership terms tailored to your business.